Choose one of the measurement strategies
you've created in a previous week. Choose one of the KPIs and discuss
how you would build an Action Dashboard to improve executive decision
making. Include what would be in each quadrant and why.
For this post I imagined I was creating an action dashboard for a small business whose customers were mostly within a local vicinity. I decided learning visitor location would be an important thing to track. In this dashboard it shows several things related to this. Along the left is information is both unique visitors and total visitors from Lansing. With the extra space available I decided to add a pie chart that breaks down all visitors into city. The center of the page shows timelines with unique visitors from Lansing, Michigan, and total. With the spare room I added a visitor duration for individuals from Lansing. The right column is similar to the left except it's a larger scope of Michigan instead of Lansing for unique visitors and total visitors from the state. The extra space was used to breakdown the visitor location outside of Lansing.With this information an organization can better track the location of visitors and hopefully find a growth in local traffic.
Interesting. What should someone take away from your Dashboard? What analysis and recommendations could you make based on the data? Remember that a Dashboard should be used to convey recommendations and analysis (supporting data).
ReplyDeleteYou can decipher where most of your traffic is coming from in regards to their physical location when examining this data. If it's a local business you can then see if you're reaching your intended customers. You can also get an idea about how often they return to the site and for how long they are on it which helps decide if the site is being effective in gaining the organization attention. If people were only present for a minute then there is likely something very off putting about a site.
DeleteGreat start!
ReplyDeleteI think you have the basis of an excellent ADB here, Michael. I would also suggest that it have a portion that actually takes the data you present, and provides actionable insight for the viewer. In other words, your ADB should answer the question "what do we do next?"
Good post!
Great job, I pretty like your graphic,very intuitive to prensent data to others.
ReplyDelete